40 Scotch Quarter, Carrickfergus, BT38 7DP

CALL US: 028 9336 6763

Information For Private Nursing Home Healthcare Professionals

The Underpinning Elements for Provision of Care in Castleview: We Provide Care In The Centre Of A Community

We offer the very highest standards of 24 hour nursing care and a programme of therapies tailored to the individual. Our home is bright, modern and our facilities are designed to improve the health and wellbeing of our residents. At Castleview we endeavour to provide excellent quality care for our residents. A series of themes underpin the aims we have in Castleview relating to the rights of residents and quality care. We take our Safeguarding Vulnerable Adult responsibilities very seriously by ensuring our resident’s safety at all times.

Focus On Residents

We want everything we do in Castleview to be driven by the needs, abilities and aspirations of our residents, not by what staff, management or any other group would desire. We recognise how easily this focus can slip and we will remain vigilant to ensure that the facilities, resources, policies, activities and services of Castleview remain resident-led. We aim to give residents opportunities to participate in all aspects of life in the home.

In particular, residents are regularly consulted both individually and collectively about the way the home is run. Residents meetings are held to discuss any changes to our policies, look at menu planning, and any other matters which they or we feel needs addressed. Our objective is always to make the process of managing and running the home as transparent as possible, and to ensure that the home has an open, positive and inclusive atmosphere.

Castleview offers the following services:

At Castleview, we manage and assure that our residents have a full and satisfying lifestyle. This includes our Day-care activities, outings and hobbies. Each resident has an activity timetable tailored to meet their individual needs.

Where possible, residents are able to remain with their own Doctor and surgery visits are encouraged as opposed to home visits by the doctor unless necessary.

We can also arrange contacts with Psychiatry and Psychology Consultants, podiatry, Speech and Language Therapy, Dental and Optician Services. Any other service or requirement can also be arranged.

Therapeutic techniques

Castleview also offers the following specific therapeutic techniques: music therapy physiotherapy, aromatherapy, hydrotherapy and sensory light therapy.

Our Vision/Philosophy

Our aim is for every resident to have the support they need to:

  • Be happy. We continually strive to ensure our residents feel content, safe and able to approach life with  an optimistic and positive outlook
  • Be healthy. We encourage an active healthy lifestyle and follow nutritional guidelines
  • Stay safe. We undertake continuous risk assessment and employ a dedicated health and safety manager
  • Enjoy and achieve equality and diversity. We strive to accommodate individual choices and preferences in all aspects of their lives
  • Make a positive contribution. We involve residents in the making of as many decisions as possible in one to one consultations and group meetings
  • Achieve their potential. We encourage residents to participate in a wide range of activities both inside and outside of Castleview

We also strive to ensure each resident feels valued and respected at all times. Managers and staff actively promote residents’ rights, choice, independence, privacy, dignity and respect.

With this approach, we are confident that Castleview delivers the best possible quality care to all of our residents.

The Referral Process

Referral to our services must be made through the appropriate HSC trust department dealing with adult learning disability services. If you wish to make enquiries on behalf of a relative you should first approach their local HSC trust.

Information packs  can be obtained by contacting Castleview either phone, letter or email.

A decision to accept a person on the list for a trial placement will be a made after seeking the views of the referring trust and all other relevant organisations and persons. Decisions will be made on a case by case basis.

The Acceptance Criteria

General criteria

  • Have a learning disability
  • 18 years of age or older
  • An agreed funding package
  • Requires nursing care.


Under government regulations, prospective residents must have their needs thoroughly assessed before entering a home. This is intended to provide each resident with the best possible information on which to make an informed choice about their future.

For prospective residents who are already in touch with a social service or social work department, the initial assessment will be undertaken as part of the care management process, but we also need to assure ourselves and the resident that this particular home is suitable for them. We will work with the resident, and their friend, relative or representative if appropriate, to draw up a written plan of the care which we aim to provide.

Our care plans set out objectives for the care provided and how we hope to achieve these objectives, and incorporates necessary risk assessments. It may be necessary for relatives or involved professionals to make decisions in the resident’s best interest.

The plan will also cover any specialist requirements, agreed limits on choice or freedom, and if necessary individualised procedures relating to violence or self-harm. It will identify the resident’s designated nurse, care manager, advocate and key worker with details of how they can be contacted. It will be available in written format and it will be kept in the resident’s file.

Every three months or earlier if the resident requests it or if needed, we review each residents care plans together, setting out whatever changes have occurred and need to occur in future. From time to time further assessments of each residents needs may be required, to ensure that the care we are providing is relevant and meeting their needs and supporting the resident to achieve their full potential.

Individual care costs that exceed the basic charge will not be accepted for a permanent placement until a fee structure commensurate with the assessment of need is agreed.


Each resident’s comprehensive admission assessment will identify the type and degree of care they require. Consequently our fees are calculated on an individual basis and will reflect this degree of care. The charges will be agreed with the relevant Trust and family prior to admission.

If our ongoing assessments identify changing needs, the relevant people will be contacted and informed of a need to review charges.

How can I find out more?

We are happy to meet with other professionals or organisations wishing to learn more about our services. Please contact the manager to discuss how we can help you.

Contact details for each of our services are provided on the Contact Us page.

If there is some other information that you think we should provide on this site please let us know